Savile Row Watch Company
A luxury watch brand offering bespoke, personalised timepieces crafted to perfection. Savile Row Watch Company combines timeless design with customisation options for a truly unique experience.
Services
Shopify
Category
Luxury Retail
Client
Savile Row Watch Company
Building a Seamless E-Commerce Experience
We developed a Shopify website that showcases their luxury brand while enabling customers to personalise their timepieces. The site offers a seamless shopping experience from browsing to checkout.
Integrated a third-party app for bespoke product personalisation.
Redesigned their logo to reflect the brand’s luxury appeal.
Built a responsive, modern website with a high-end aesthetic.
Automating Customer Engagement
The site is more than just a storefront. We implemented Virtue CRM tools to automate customer interactions, including email workflows, automated reviews, and customer pipeline management. This helps streamline operations and improve customer experience.
Creating a Cohesive Brand Identity
Beyond the website, we helped craft a consistent brand identity, from social media visuals to marketing materials. The branding reflects sophistication and timeless elegance.
Bringing the Brand to Life
We designed social media templates and automated their posting through our social media planner. This ensures a steady, professional online presence without manual intervention. Our phone system also keeps customer support efficient and streamlined.
Personalisation Made Easy
Customers can personalise their timepieces directly on the website. We embedded a third-party app into Shopify to make this possible, providing a simple and intuitive experience.
End-to-End Customer Journey
From product customisation to follow-up interactions, the Savile Row Watch Company benefits from a fully automated customer journey. Their CRM system handles customer communication, reviews, and even phone interactions, ensuring every client feels valued.
